Privacy & Terms
Mac & Milly respects the privacy of your personal information and is committed to ensuring its proper collection, storage, use and disclosure. Under no circumstances will sell or make available information to marketing agencies or similar parties who are not involved with Mac & Milly. This privacy statement sets out the manner in which Mac & Milly will deal with information submitted to it through this web site by members of the public. While collecting and handling your personal information we abide by the National Privacy Principles (“NPPs”) established under the Privacy Amendment (Private Sector) Act 2001. Information about the NPPs and your privacy rights can be found at the Privacy Commissioner's website at http://www.privacy.gov.au
When you visit this web site, a record of your visit is kept for statistical and research purposes. Similar records may be kept when you use any interactive features found in this web site.
The type of personal information we collect may include:
your name and address
your telephone numbers
your email address
credit card or banking details
website visit information including: your computer IP address from our website; the date and time of website visits; the browser used to access our website; the number of website pages viewed and time spent on each page; website traffic patterns
We will not collect sensitive information regarding ethnicity, health or criminal records.
We may collect your personal information in these ways:
in any discussions we have with you whether in person or by telephone
through our website or email server
through customer feedback and survey forms
With your consent we may use the information you provide:
to arrange for provision of services
to send you information and updates about new products, services or promotions
to compose diagnostic and statistical information for our computer network
to evaluate and improve the effectiveness of our website
The information you provide will not be released to any third party without your consent which may be given during the registration process, or at any time afterwards, unless Mac & Milly is compelled to do so by law.
ACCESS & CORRECTION
If you become aware or believe at any time that information we hold about you is inaccurate, incomplete or outdated, you may contact us by any of the methods set out below and provide us with evidence of the inaccuracy and if we agree that the information requires correcting we will take all reasonable steps to correct the information.
In most cases, you are entitled to access your personal information. We will try to respond to any request for access within four weeks, depending on the complexity of the information or the request. Under the NPPs, access can be denied in certain circumstances; we will give you our reasons for denying access if we do so. If the request is complex or time consuming, we may charge a fee for giving you access.
INFORMATION & SECURITY
We treat your personal information at all times as confidential. All paper files are stored in lockable cabinets which are locked out of hours. The office is manned at all times during office hours. Out of hours access to our premises is controlled by allowing only authorised personnel to enter. All electronically held information is protected through the use of industry standard firewalls and access passwords on each computer.
If you have a complaint about our treatment of your personal information, you should contact us by any of the methods set out below. Depending on the complexity of your complaint, we will consider and respond to it within 40 days. We will use our best endeavours to resolve any complaint to your satisfaction. However, if you are not satisfied with our response, you are entitled to contact the Office of the Privacy Commissioner who may investigate your complaint further.
CONTACTING US ABOUT PRIVACY
This is the website of Mac & Milly, which provides the necessary intellectual property, skills and facilities required to operate as an online retailer. By accessing this site you agree to accept, without qualification or limitation, all the terms and conditions as set out in this website.
1. Variation of terms and conditions
These are the current terms and conditions for use of this website. By visiting this website you acknowledge you will comply with the terms and conditions. Mac & Milly may at any time vary the terms and conditions by displaying the changes on this website.
You are advised to refer to the terms and conditions regularly as you are bound by them when using this website. Offers, promotions and other programs may be offered from time to time on this website. Any such offer, promotion and/or program will be subject to terms and conditions. Mac & Milly reserves the right to alter, change, remove and/or replace any offer, promotion and/or program at any time without notice.
2. Use of this website
This website is to provide you with information about Mac & Milly and to assist you in making enquiries regarding retail purchases. To use this website you must have the legal authority to enter an agreement, and you agree to at all times be bound by the terms and conditions herein.
If making an enquiry or purchase via this website:
You agree to make a legitimate enquiry or purchase on your own behalf or for another person whom you are legally authorised to act for and for no other purposes;
You agree to the payment terms and any shipping, returns and refund information provided on the website;
You warrant that all information you supply is true and correct; and
You agree to pay fees, taxes, etc. specified herein.
3. Unlawful or prohibited use
This website and its contents are subject to copyright and other intellectual property rights whether registered or unregistered. Any other use of the content of this website is prohibited, including but not restricted to: Modification; Reproduction; Transmission; Performance; and/or Display.
The Mac & Milly name and logo are subject to trademarks. The trademarks may not be used unless expressly permitted by an authorised Mac & Milly representative.
While Mac & Milly has reviewed this website to ensure that the information on this website is free from error, it does not warrant the accuracy, adequacy or completeness of the information contained in the website.
Under no circumstances will Mac & Milly, its officers, employees, agents, contractors or its related entities be liable for any direct, indirect, incidental, consequential and/or special damages, claim, loss, loss of profits or expense whatsoever which may result from any access or use, or any inability to access or use of the site or in connection with any material.
7. Third party websites
This website may provide links with other websites operated by third parties. Mac & Milly does not monitor these websites and is not responsible for their content. If you link to another website you do so at your own risk. Mac & Milly makes no warranties regarding these websites.
Mac & Milly does not and will not guarantee that any file and/or program available for download and/or execution from or via this website is free from viruses or any other condition that may damage or interfere with data, hardware or software that may be used. On agreeing to these terms you release Mac & Milly from all responsibility for the consequence of its use and take responsibility for all risk of use of programs and files on this website.
10. Applicable law
The use of this website is governed by, and is to be construed and enforced in accordance with the laws of Victoria, Australia. By using this website you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Victoria.
Mac & Milly makes no representation that the contents of this website complies with the laws of any country outside of Australia. If you access this website from overseas, you do so at your own risk and you are responsible for complying and abiding by the laws of the country from which you accessed this site.